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Privacy Practices

Effective 12/09/2024

At Sunshine Horizons Marriage and Family Therapy, PLLC we are committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our services.

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Information We Collect

  • Personal Information: When you contact us through our website, we may collect personal information such as your name, email address, phone number, and any details you provide in your message.

  • Health Information: If you become a client, we collect and maintain records of your health services, in accordance with our legal obligations and privacy practices. This includes information about your mental or physical health conditions, treatments, and services received.

  • Usage Data: We may collect information on how our website is accessed and used. This may include your IP address, browser type, pages visited, and other diagnostic data to help us improve our services.

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How We Use Your Information

  • Communication: We use the personal information you provide to respond to your inquiries, schedule appointments, and communicate with you about our services.

  • Service Improvement: Usage data helps us analyze how our website is used, so we can improve our services and enhance your experience.

  • Care and Treatment: Health information may be shared with other health professionals for treatment purposes, such as in emergency situations.

  • Public Health and Safety Activities: We may disclose your health information to prevent injury or harm, report suspected abuse, or comply with legal requirements.

  • Payments: We may share information with your health insurance for billing purposes.

  • Business Associates: We may use third-party service providers (e.g., for legal or auditing purposes), but they are required to safeguard your information as per our agreements.

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How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal and health information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

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Data Breach Notification

In the event of a data breach that may compromise your personal or health information, we will notify you promptly in accordance with applicable laws.

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Third-Party Services

We do not share your personal or health information with third-party organizations for their marketing purposes. However, our website may include links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties.

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Cookies

Our website may use cookies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences and optimize the performance of our site. You can choose to disable cookies through your browser settings, though this may affect your ability to use some features of our website.

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Your Rights

You have the right to:

  • Access and Obtain a Copy of Your Information: You may request an electronic or paper copy of your health records.

  • Request Amendments: You may ask us to correct inaccurate information we maintain.

  • Authorize Disclosures: You may give or revoke consent for sharing your information with family or friends.

  • Request Confidential Communications: You can request that we communicate with you in specific ways (e.g., only at certain addresses).

  • Make Complaints: You may file complaints with us or with the Office for Civil Rights if you feel your privacy rights have been violated.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with the effective date.

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Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Email: brooke@langfordtherapy.com
Phone: 347-455-1762

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Thank you for trusting Sunshine Horizons Marriage and Family Therapy, PLLC with your personal and health information. Your privacy is of utmost importance to us, and we are committed to protecting it with care and respect.

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